ITIL-4-SPECIALIST-HIGH-VELOCITY-IT EXAM SYLLABUS - ITIL-4-SPECIALIST-HIGH-VELOCITY-IT VALID TEST REGISTRATION

ITIL-4-Specialist-High-velocity-IT Exam Syllabus - ITIL-4-Specialist-High-velocity-IT Valid Test Registration

ITIL-4-Specialist-High-velocity-IT Exam Syllabus - ITIL-4-Specialist-High-velocity-IT Valid Test Registration

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Peoplecert ITIL-4-Specialist-High-velocity-IT Exam Syllabus Topics:

TopicDetails
Topic 1
  • Techniques for High-velocity IT: In this section, the exam evaluates the proficiency of IT Service managers in utilizing tools and techniques that promote high-velocity IT. Key areas include continuous integration (CI), continuous delivery (CD), and automating IT infrastructure.
Topic 2
  • Digital Product Lifecycle: This segment tests the ability of PeopleCert-certified IT professionals to oversee the entire lifecycle of digital products.
Topic 3
  • Resilient and Secure IT Systems: This area focuses on ensuring security and resilience within high-velocity IT settings. Candidates are tested on their expertise in creating IT systems that are secure and robust while still supporting the fast-paced delivery of IT services.
Topic 4
  • ITIL Guiding Principles in High-velocity IT: This section evaluates how IT service managers apply the ITIL guiding principles in high-velocity IT contexts. It examines the role of these principles in supporting digital transformations and agile work processes.
Topic 5
  • High-velocity Nature of the Digital Enterprise: This part of the exam assesses the competencies of IT service managers. who operate within high-speed environments. It emphasizes how organizations can thrive in the fast-evolving digital landscape, focusing on key methodologies such as agile, lean, and DevOps practices.

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The Peoplecert ITIL-4-Specialist-High-velocity-IT exam questions on the platform have been gathered by subject matter experts to ensure that they accurately reflect the format and difficulty level of the actual Peoplecert ITIL-4-Specialist-High-velocity-IT exam. This makes these ITIL 4 Specialist: High-velocity IT Exam PDF Questions ideal for individuals looking to pass the Peoplecert ITIL-4-Specialist-High-velocity-IT Exam on their first try. You can evaluate the product with a free ITIL-4-Specialist-High-velocity-IT demo.

Peoplecert ITIL 4 Specialist: High-velocity IT Exam Sample Questions (Q19-Q24):

NEW QUESTION # 19
What is the BEST way of demonstrating that user feedback is
taken seriously, and is appropriately acted upon, in order to encourage more feedback in future?

Answer:

Explanation:
Regularly provide updates about service improvements made as a result of user feedback


NEW QUESTION # 20
Which statement about the onboarding of services is CORRECT?

Answer:

Explanation:
The onboarding should be planned during the design of the service


NEW QUESTION # 21
Which is the MAIN reason for service providers to encourage feedback on service provision?

  • A. To establish which user communities are providing most value
  • B. To provide sources of continual improvement of services and practices
  • C. To allow service consumers to compare service providers
  • D. To allow the service consumer to identify potential super-users

Answer: B


NEW QUESTION # 22
The IT team in a large enterprise is replacing an important application used for internal communication and collaboration. The team is very enthusiastic about the new application, and believe that it enables new and better ways of working. Pilot users, however, are reluctant to use the new features and just replicate old ways of working in the new system. How can a 'service mindset' improve the situation?

Answer:

Explanation:
By encouraging users to understand the features of the new application, and how it can contribute to achievement of the enterprise&#39;s objectives


NEW QUESTION # 23
Which statement about the reporting of service outcomes and performance is CORRECT?
Which statement about the reporting of service outcomes and performance is CORRECT?

  • A. IT component scorecards should be mapped to service provider outcomes
  • B. Customer satisfaction feedback should be mapped to service provider outcomes
  • C. Service performance metrics should be mapped to customer outcomes
  • D. Return on investment (ROI) should be mapped to customer outcomes

Answer: C


NEW QUESTION # 24
......

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